- #Dominos tracker complete drivers#
- #Dominos tracker complete update#
- #Dominos tracker complete driver#
Impatient.Īwhile back Dominos did some consumer research and found that ordering pizza is an emotional roller coaster.
Don’t believe me? I knew when I was 15 weeks pregnant that I was having a boy…yeah. I love this part of the story because I am a chronically impatient person. If you’re still with me and didn’t leave this post two minutes ago to go order a pizza, then here is your reward. Why Does the Dominos Pizza Tracker Exist If Not as a Marketing Ploy? Human Error: Sometimes people press a button early or accidentally press someone else’s button and there is simply no way to go back into the system to prevent that error.
#Dominos tracker complete drivers#
Multiple Orders: Drivers are encouraged to take only a single order at a time and never more than two orders, but many of us know from phone calls to locate our missing pizzas that not every store follows this policy or is perhaps able to because of staffing on that particular day.ģ.
#Dominos tracker complete driver#
Once the driver has left the store, the tracker will say that the pizza is delivered ten minutes later whether it has been or not.Ģ. Driver Difficulties: There is no way to change what the tracker says in terms of delivery time based on variables such as traffic, an accident, red lights, bad weather, etc. There are three variables that Tim at Dominos says contribute to the appearance that perhaps the Dominos Pizza Tracker is a marketing ploy or gimmick rather than an accurate tool for consumers to rack their orders.ġ. Why Does the Tracker Sometimes Appear to Be Fake? Because Dominos store areas are designed to deliver pizzas only within 9 minutes of the store in any direction, t he tracker automatically updates to say that the pizza is delivered ten minutes after the button has been pressed. When the delivery person grabs your order and puts it into the hot bag, they push a button updating your tracker to indicate that the pizza is on its way.
#Dominos tracker complete update#
The oven is a conveyor belt system that follows a standard time of between 5.5 and 6 minutes, so at the 6 minute mark, your tracker will automatically update to the next step.Īt this point, the pizza comes out of the oven, it is checked and placed in a box, cut, and put on the rack for the next available delivery person. Nothing else causes the tracker to update and alert you that your pizza is now in the oven. The pressing of this actual, existing button updates the status on your actual, displayed Pizza Tracker. When it goes into the oven, a button is pressed. Once your pizza has been assembled, it slides down the line to the pizza oven.
Tim pointed out that Dominos does not condone the creation of fake names at this stage of the process. This person has logged into the computer with his or her name at the start of their shift, which is why the Pizza Tracker displays a name when you order your pizza. When an order comes in, it hits the computers in the stores, and the big computer screen at the front of the “make line” where the person is stretching dough displays the order information. The claim? That when used correctly, the Pizza Tracker is accurate to within a few seconds. The Pizza Tracker was designed to provide us with actual information about where our pizza is in this carefully timed process.
He also explained that Dominos times everything in the pizza creation and delivery process. For decades they have been known as the thirty minutes or less delivery people, and he stands by the fact that they deliver pizzas quickly because they are fast on their feet, not on the street. Tim made it very clear during our conversation that to Dominos, timing is everything. Who was to be believed: the man at my local store who said that the tracker was a fake and who got my food to me late enough to confirm that or the poor guy tweeting from Thankfully, Tim graciously agreed to grant me an interview to get to the bottom of this mess and be able to answer definitively, “Is the Dominos Pizza Tracker Real?”ĭominos’ answer is yes, yes the Pizza Tracker is real. Every time one fire was put out, another one would pop up, the Dominos Twitter account deluged with questions about the validity of the Pizza Tracker. In my resulting conversation with Tim McIntyre, Vice President of Communications for Domino’s Pizza LLC, this social media explosion around my missing pizza was ingeniously compared to a game of Whack-a-Mole. And now, the conclusion of the tale…Īpparently while I was looking out the window and hoping that my lunch would arrive, communications were being sent around the food chain within Dominos alerting the appropriate people to the brouhaha on Twitter about the allegedly fake Pizza Tracker. When we left the story, our hero was eating cold pizza and mourning over the realization that the Dominos Pizza Tracker was not real.
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